Bumping around the house

It's been a quiet couple of days. Ro has been out of town since Tuesday and I have been left to my own devices. I've been working in the studio, cleaning up the house, ordering supplies, packing Etsy orders and sitting with the forlorn Pepper who misses his best Mistress, but will put up with his Master. Poor Puppy.

So I did get into the studio and make a whole bunch of stuff yesterday, today I spent trimming and adding handles. I only have bowls left to trim for the morning.



I'm pretty pleased with both the Teapots and the Pitchers. I'm looking forward to finishing them.

a BIG oops

Usually things run pretty smoothly around here. We're busy, I rarely take a break for more than a few hours. Work happens everyday and the biggest problem we have is selling more and keeping stocked and remembering to get to bed by midnight. (1:20AM).

Today was a slow day for me. I sent out some packages from yesterday. No sales today at all, but suddenly around 5PM I got emails and phone calls from customers.

I had screwed up. I put the labels on the wrong packages. So Ohio's purchase went to Virginia...Virginia went to Ohio.

The worst part was knowing I had screwed up. The best part is they were exceptionally gracious about it. To solve the problem they will be relabeling the boxes and shipping to each other. I will pay the shipping. As a gesture of goodwill I also refunded their original shipping charges. They'll probably also get a nice fat coupon soon for a percentage off.

How would you have handled it?

Penn Mo Firebrick to Rich Inc, Clay Supplier moving

For the last 5 years or so my clay supplier has been John Fulton of Penn Mo Firebrick in Harrisburg, PA.

He won me over with very personalized service, providing me with both Miller and Standard Ceramics clays and he was close enough I could pick up some tools and a pallet of clay and glaze supplies in the back of my pickup while running back and forth from either the PA Renaissance Faire or dropping work off with one of my associates who would take the pieces out to various shows and conventions.


A couple weeks ago I got a call from John saying he was going to be moving the business and operating under new ownership, Rich Inc, they specialize in refractory and furnace supplies and now clay and pottery supplies and  operate out of Bernville PA. They're almost done with the move and I'll be picking up my first ton of clay from them next Friday. If anyone in eastern PA is looking for supplies, this is the man to call. He'll hook you up and get you what you need.

John Fulton Sales Rep (610) 488-1052 
You can also email  him  jfulton.rich_inc@comcast.net

Unfortunately they don't have a website yet, but they are friendly and helpful and the call won't be as painful as you might think :)